Shipping Policy – KasualShop

Processing Time

Our team processes and ships orders within 3 to 5 business days. We do our best to dispatch your order quickly. Orders placed on Saturdays after 11am may be processed on the following Monday.

Delivery Time

Delivery time depends on the shipping method and destination. For international orders, delivery usually takes 15 to 30 business days. Please note that we do not control delays caused by carriers, customs, or holidays.

Contact

If you have any questions regarding your order or shipping, please contact us at contactkasualshop@gmail.com.

Return and Replacement Policy

For international orders, we operate under a no physical return policy. However, we are committed to your satisfaction:

• If your item arrives defective, damaged, or incorrect, contact us within 7 days of receiving it.
• We will provide a full refund or replacement without requiring the product to be returned.
• Refunds will be issued to the original payment method within 10 business days of approval.

Please report damaged or incorrect items as soon as possible to ensure resolution.

Important Notes

• We are not responsible for delays caused by carriers, customs, or external factors.
• Shipping times are estimated and may vary depending on your location.
• All products are carefully inspected before shipping to minimize errors or damage.